Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on service and maintenance for its cars is readily accessible and user-friendly. Cadillac owners enjoy several tools that simplify vehicle maintenance and understand suggested service intervals.



The Cadillac Owner Center is a complete online portal where vehicle owners can find detailed details about their specific vehicle. After enrolling their vehicle, owners can log in to view a customized dashboard with information on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners perform basic maintenance tasks or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its service offerings with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, owners can monitor their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire checks, or brake inspections. The app also provides handy features like starting the car remotely, lock and unlock capabilities, and the ability to book maintenance directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to stay current with maintenance but also provides specifics of each task, making it easier for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating maintenance details to customers. When owners visit an authorized dealership for service, the advisors provides a detailed explanation of the suggested tasks, making sure that owners are aware of the importance of each task. Additionally, service centers maintain digital logs of every service visit, allowing Cadillac owners to easily access their service history for reference.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where owners can access resources, watch clips, and get advice on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s maintenance needs, thereby enhancing the longevity of their Cadillac.